Professional Referral Information

Referral Information for Medical Professionals and Audiologists

Medical professionals, audiologists and allied health professionals are welcome to send written referrals to All Ears Audiology at
63 Dulwich Ave, Dulwich SA 5065 or via fax (08) 8120 2111. Referral forms can be posted or are available electronically on request.

Clients may also self-refer.

Pre-Appointment Recommendations

If your client uses a hearing aid(s) it is recommended that they see their hearing aid provider prior to their appointment at All Ears Audiology. This is to ensure that their hearing aid(s) are working optimally for our assessment. Any medical reports regarding hearing would also be beneficial.

Previous audiograms and speech testing results would be greatly appreciated from hearing health professionals.

A detailed report will be provided to all professionals involved in your client’s care following our initial assessment.

Referral Criteria

Criteria for implantable hearing technology is constantly evolving. The following is provided as a general guide as to whether an implantable hearing solution may best meet your client’s listening goals. For some clients more than one solution may be available. In these cases working with your client to establish their listening goals is of vital importance.

The initial appointment is to

  • determine whether your client’s audiological presentation is likely to meet the criteria for implantable hearing technology and
  • for your client to gather information on implantable hearing solutions.

Should both parties wish to proceed with further assessments, expert medical opinion and management will be required from an Ear, Nose and Throat specialist working with our team. GP referral to an ENT Specialist will be required at this time.

Cochlear Implant Referral Guidelines

Signs Conventional Hearing Aids are no longer effective for your client

Your client may be a good candidate for a cochlear implant if with hearing aid(s) they continue to;

  • Require information to be repeated in quiet
  • Have ongoing difficulties communicating and keeping up at work
  • Feel exhausted due to the extra effort they require to listen and attend
  • Avoid social activities (are becoming increasingly more withdrawn)
  • Rely on visual information (i.e. lip reading)

Age is not a precluding factor, however your client needs sound cognitive abilities to be able to learn to use the sound delivered by a cochlear implant.

Your client must also be medically suitable to undergo a general anaesthetic.

Courtesy of Cochlear Limited, 2015

Courtesy of Cochlear Limited, 2015

Baha Referral Guidelines 

Bone anchored hearing solutions are generally recommended for:

  1. Conductive Hearing Loss (i.e. middle ear pathology that cannot be surgically repaired and where a conventional hearing aid is not an option). Baha is considered as the hearing solution of choice when there is on average a conductive component of 30dB.
  1. Single-sided deafness (i.e. a profound sensorineural hearing loss in one ear where conventional hearing aids provide little or no benefit). This hearing solution will enable sound to be detected from both sides however it does not restore binaural hearing (i.e. listening with both ears).

Courtesy of Cochlear Limited, 2015

All Ears incorporates Little Ears AudiologyGo to Little Ears

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COVID-19 Update

At All Ears & Speech our priority is to ensure the health and well-being of our team and valued clients. We understand the significant impact the Coronavirus is having on everyone and that this is one of the biggest challenges we have all faced. We are in this together and our thoughts and best wishes are with you and your families during this time.

Whilst our practice activities have slowed significantly, our team remains able to assist you with your hearing and speech healthcare. We have reduced our clinical hours, further strengthened our already exemplary hygiene practices and our Speech Pathologists are now primarily providing services online using TeleHealth. 

From the 1st April 2020, we have put the following additional safeguards in place to ensure everyone’s well-being and that our business can continue to look after you and your family.

  • Our administration team will work remotely during the day and attend clinic outside normal clinic hours. This is to minimise contact between clinicians, clients and our admin team. Should at any stage someone be exposed to Coronavirus our risk of transmitting the infection to others is significantly reduced. Kindly leave a message on our answering machine and rest assured we will return your call as soon as possible

  • For NEW CLIENTS – we are here to help and answer any questions you may have regarding your hearing, your child’s hearing or your child’s speech and language development. We can offer initial consults over the phone or via TeleHealth (videoconferencing) to assist. We can then determine whether we need to see you in person urgently or whether we can provide you with services via TeleHealth or other resources to help you in the interim. Again, please leave a message on our answering machine or email us on and we will get back to you asap.

  • For clients with URGENT REFERRALS from Ear, Nose and Throat Specialists or other medical practitioners we will see you should you pass our COVID19 questionnaire. As per government regulations we will not see anyone who has: 

    1. travelled interstate or overseas without self-isolating for 14 days

    2. anyone unwell (fever, sore throat, respiratory difficulties)

    3. anyone who has been in contact with someone who has travelled or who may have been exposed to COVID19

We will be offering complimentary online resources and short videos to improve children’s listening, learning, speech and language development during this time. 

For our adult clients we will be providing auditory training resources to make the most of your devices, and lots of information about hearing loss and the various technologies available. Our team are excited to be updating and sharing these resources with you. As always, any feedback, or suggestions on topics that you would like covered will be warmly received.

I would like to take the opportunity to thank all our clients for your emails, phone calls and supportive comments during this time. These have been so encouraging and brightened our day. Our clients will continue to remain our priority and we can not thank you enough for choosing us as your service provider. 

On behalf of the team at All Ears & Speech please stay safe and healthy.

Nicole Eglinton

Proud Director of the best team of Audiologists & Speech Pathologist in SA